Drury Plaza Hotel Columbus Downtown

We had a handicap accessible room, and it was located on the first floor which worked out well for all the equipment I had to bring (scooter and oxygen tank etc). Staff were AMAZING and could not have been any kinder - and that was all of them - which is very rare. I did not encounter one unhappy teammate or any that did not greet us with a smile or nod. Front desk staff always checking on guests in dining area and as they came in the door. The person responsible for cleaning up the dinner area went above and beyond with my grandson who was a toddler and one that was "busy". He was patient and kind and even allowed him to "help" him while he did his job. Front desk staff even assisted in carrying items to my room when I placed an order for water and soda from the local market - above and beyond! The free breakfast, dinner bites, and cocktails at cocktail hour (we did not partake) were the added value for what we paid to stay.

The staff was exceptionally!! From check-in to check-out. Everyone was friendly and pleasant and always asking how they can help us. We knew we were getting breakfast included, and were happy with that, but then I read the hotel provides popcorn and soft drinks throughout the day, my husband LOVES popcorn so that was a nice touch! When we check in the nice gentleman told us 5:30-7:00 every night is good and drinks, on them as well! There was a buffet and we each got 3 drink tickets (beer, wine or cocktails), who does that?? Parking was very reasonable for a downtown hotel as well. Our room was spacious and immaculate, bed was comfy and the shower had great water pressure. We were headed to a hockey game at Nationwide Arena which was about a 1/4 mile down the street, maybe a little further but not more than a half mile. North Market was a quick walk, all types of food and snacks in a cool environment and lots of bars and restaurants along the way. Everything from start to finish was perfect, I can’t think of one thing to put on the Con list. We even ran into the Manager in the elevator and she asked how our stay was going and if everything met our expectations, they exceeded our expectations. Thank you for helping make our 25th wedding anniversary great! If ever in the area, we know where we’ll be staying again!

I loved the Breakfast, food was great and fresh. I loved the dinner that was served! It was delicious! I LOVED the complimentary drinks that they offered. But the best thing was the staff!! The management staff were super nice, were super helpful and even joked around with me about wearing the wrong colors for a soccer game that I went to attend. We had an amazing conversation with Sabrina in the restaurant and the last night we were there Feaven was also amazing!

I loved the breakfast bar and the comfortable beds. Everyone was so friendly and nice to us when we were there as well! I would highly recommend this hotel because of how everything was!

Breakfast and dinner selections included with the room stay were great. Love the renovated look and that there's an accessible late night kitchen. Pool hours were great. Beds were sooooo comfortable and the room was very clean. Felt safe and private, too.